Frequently Asked Questions
Everything you need to know about SmoothSpine products and services.
How do I determine the correct size for my SmoothSpine apparel?
Each product page features a detailed sizing guide. We recommend measuring your bust, waist, and hip circumference and comparing them to our chart to ensure a perfect fit that supports your posture.
What is your shipping policy and estimated delivery time?
We offer standard and expedited shipping. Standard orders typically arrive within 5-7 business days, while expedited shipping takes 2-3 business days. You will receive a tracking number via email once your order departs our warehouse.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with tags attached. Simply visit our Returns Portal to start the process.
What materials are used in SmoothSpine garments?
Our collection is crafted from high-performance, breathable fabrics including moisture-wicking nylon blends and organic cotton, designed to provide both structural support and all-day comfort.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How should I care for my SmoothSpine products to ensure longevity?
To maintain the integrity of the fabric and structural support, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.